Customer Service
Help Center
Rosewe Info
More Information
How to Cancel Order

Cancel guest order please  check "Order Lookup" or "Contact Us".

Cancel Unpaid Orders

You are free to cancel any unpaid order in My Orders, click the cancel and choose the reason, then cancellation will be completed.


Cancel Paid Orders

Customers are not allowed to cancel paid orders by themselves. You shall submit a ticket and request to cancel in My orders. Our customer service will help and apply a refund.



Next:Contact Us Was this article helpful?
Previous:VIP Membership