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    HELP
    FAQsFAQs
    Pre-salesPre-sales

    Our customer service is online now. If you have any questions before making a purchase, chat with our online sales to get more information. Service time, US EST 9:00 PM - 11:30PM, 1:00AM - 6:00 AM Monday to Thursday, except holidays.

    Online Help

    Our customer service is offline now. If you have any pre-sale questions, Please Submit a Ticket or come back during service hour. Service time, US EST 9:00 PM - 11:30PM, 1:00AM - 6:00 AM Monday to Thursday, except holidays.

    Live Chat Offline

    After-salesAfter-sales
    For questions regarding order status and other after-sales support, log into Submit a Ticket and click on the order you need help with.
    TRACKING
    Please provide your email address so we can assist you more easily.
    Customer Service
    Help Center
    Company Info
    Further Information

    How to Track

    Click "TRACKING" on the top of website, you just need to put in order number or tracking number.

     

     

     

    There is still another way to track order, with 3 steps.

    Step 1

    Click "My Order" and log in. 

     

     

     

     

    Step 2

     

    In “My Orders”, you will be able to get an overview of your order history and their status. Click "Track" button, you will be directed to a new page and see track info and link.

     

     

     

     

     

     

     

    Step 3

     

    Click the track link and put in track number, you will see all track info listed.

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

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