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HELP
FAQsFAQs
Pre-salesPre-sales

Our customer service is online now. If you have any questions before making a purchase, chat with our online sales to get more information. Service time, US EST 9:00 PM - 11:30PM, 1:00AM - 6:00 AM Monday to Thursday, except holidays.

Online Help

Our customer service is offline now. If you have any pre-sale questions, Please Submit a Ticket or come back during service hour. Service time, US EST 9:00 PM - 11:30PM, 1:00AM - 6:00 AM Monday to Thursday, except holidays.

Live Chat Offline

After-salesAfter-sales
For questions regarding order status and other after-sales support, log into Submit a Ticket and click on the order you need help with.
TRACKING
Please provide your email address so we can assist you more easily.

Order Tracking Only For Orders of customer.

Order Number or Tracking Number:

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Non-registered customer

Please enter your order number or tracking number to track your order status and shipping information. Order No. like R1403211110086177, R1403211054497101...

Registered Customer

If you are already our registered customer, please login your account and find "MY ORDER". Allyour order's information are listed. You can track the order status and shipping information there.