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Ticket: T6507012332
Order Number: R2206151833552998
Subject: Check Order Progress
Status: This ticket is closed. You can create a follow-up.
  • Good morning. It seems that I am having the same issue as the last purchase. My items are being resent back to you all. I thought I gave my address to you all and the issue was resolved. My address is 729 Sandra Drive, unit 1, University Park, IL 60484

    LaToya,Wednesday, 29 June 2022 at 19:42:03 PM

  • Dear LaToya

    Sorry for you didnot get the order,
    you didnot filled your unit number 

    shall we resend to you ?

    After confirm ,we will help you resend the item(s).
    729 Sandra Drive, unit 1 University Park,Illinois,60484,United States

    Best Wishes!

    Sumie,Thursday, 30 June 2022 at 17:49:51 PM

  • Thank you

    LaToya,Thursday, 30 June 2022 at 18:16:22 PM

  • Dear LaToya

    Greatly thanks for your message,
    I have resent the item to this  address 729 Sandra Drive,unit 1,University Park,Illinois,60484,United States ,
    after the order ship out you can get the track information via the e-mail ，we will e-mail to this account ,
    thanks for your support .
    have a nice day 
     

    Best Wishes!

    Sumie,Saturday, 02 July 2022 at 01:41:50 AM

  • Dear LaToya

    We are sorry to tell you that the item(s) below in your order is (are) not available now.

    We offer you a coupon for this inconvenience to place new order.
    Code: STOCK,
    USD2.00 off USD39.00
    Expiration Date: Jul 19, 2022

    The out-of-stock one(s) is (are) US$26.09 in total.

    Product InfoProductsQtySub Total
    Short Sleeve Tribal Print Round Neck Dress
    SKU:210603447R
    Color:Multi Color Size:XXL | US20     		1US$26.09

    In order to ship your rest items faster, we have sent a store credit for mentioned item. Click here to check your balance, https://www.rosewe.com/user.php?act=account_log. You can use the balance any time you want when you make a new order. Also, you can request money refund to your bank account. Please reply the ticket whenever you need help.

    Click the link to see how to use balance https://www.rosewe.com/account-balance-a157.html

    Guest,Klarna or Afterpay user orders will be refunded directly to your original payment account. 

    Recommend For You

    Best Wishes!

    Rosewe.com,Tuesday, 05 July 2022 at 19:00:48 PM

  • When will my order get here?

    LaToya,Friday, 08 July 2022 at 09:28:49 AM

  • Dear LaToya

    This is the resend package tracking information, you can click the link to view
    Shiping Company: Z-POST
    Tracking Number： 9212490281670800785674
    Receiving Date: 15 Jul,2022 ~ 21 Jul,2022
    Tracking  Link : https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9212490281670800785674

    If you have another question , you also can contact us again 
    we will always here to help you 

    Best Wishes!

    Sumie,Friday, 08 July 2022 at 15:48:16 PM

  • Good morning. I still have not received my package and why is it being sent back to you all?

    LaToya,Wednesday, 13 July 2022 at 18:48:10 PM

  • Good morning. I still have not received my package and why is it being sent back to you all?

    LaToya,Wednesday, 13 July 2022 at 18:48:11 PM

  • Dear LaToya

    thanks for contact us
    and so sorry that you have not received the item

    i help  you to check the logistics again ,and here is the latest logistics information

    https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9212490281670800785674
    Receiving Date: 15 Jul,2022 ~ 21 Jul,2022
     

    Best Wishes!

    Sumie,Thursday, 14 July 2022 at 11:01:25 AM

  • Dear LaToya

    How’s it going with you?

    We haven’t heard from you for a long time. Did your issue was solved in this ticket T6507012332?

    If it was solved, could you please click here to close the ticket and Rate our service?

    If you still have problems, please reply this email directly or in above ticket and give us a little more time to help you before you close the ticket. We will reply you within 1 business day.

    The ticket will be closed automatically in 2 days if no reply.

    Best Wishes!

    Rosewe.com,Thursday, 11 August 2022 at 13:02:28 PM

  • Re: Is the issue in the ticket T6507012332 in Rosewe solved?

    I've received my package

    latoyaneal34,Thursday, 11 August 2022 at 15:20:11 PM

  • Dear LaToya

    Thanks for your reply. If you no question, you can click this link to close this ticket yourself. T6507012332
    I would appreciate it if you could give me 5 stars. Thanks in advance.
    You can open another ticket when you need .we will always here to help you.

    Best Wishes!

    Sumie,Thursday, 11 August 2022 at 16:09:53 PM

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